If we shipped the wrong item or your item was broken/didn’t come within 45 business days, we will refund you the full amount!
Notice – if your item broke after using it, it can no longer be refunded as we sent you a working product.
No, we do not provide warranties with our product, we will refund you if we shipped a broken item, but if it broke while in your hands, we won’t be able to refund you.
All our policies are disclosed in the site footer, take a look at the bottom of the page.
Our Shipping & Delivery is disclosed on our Shipping & Delivery page!
Yup! email us at firstname.lastname@example.org or use the contact us page, cancellation is only possible if the item wasn’t dispatched yet.
Browsing the site
It is not necessary to register or open an account to browse the site, however, it will also save you time at checkout.
You have the choice to register or not register. The advantages of registration are:
The billing and ship to addresses are filled out for you. All you need to enter is your payment information.
You will be able to access your account and check the status of current orders as well as past purchases.
Your satisfaction is paramount to us. Please click here for our easy returns policy.
Please click here for instructions regarding our returns policy on damaged goods.
Our shopping cart program uses a Session Cookie. The Session Cookie tells us which Shopping Cart belongs to you
and what is in your shopping cart.
The Session Cookie on your computer may be turned on or off on your computer. If it is turned off, we can not identify which
shopping cart is yours, hence one of the problems checking out. Click here to find out how to turn on your Session Cookie. or Email on email@example.com
The Customer Login link gives you access to your account information.
It requires your e-mail address and your password if you have registered with us in the past.
Forgot your password? On the Customer Login page, just supply your email address and click the “Forgot Your Password?”
link next to the password field. We will send you an email to reset your password. Follow the easy instructions in the email and
you will be able to access your information.
If you are having problems logging in, contact us and we will be happy to assist you.